- We strive to provide complete care for our patients. Learn more about all the services we provide.
You are using an outdated browser. Please upgrade your browser to improve your experience.
Posted on June 2011
Posted on June 2011
New patients get 50% OFF office call!
Sign-up using the form or call us at 208-436-9818 to take advantage of this exclusive offer.
Don't take a good vet for granted, that's what I say. I currently live in another state and have taken my 10 year old dog to numerous vets over the years (California, Colorado, Vegas, and then some). Never have I ever received the attention and care I've gotten w/Dr. Hines. Within the past 3 months alone, my dog went to 3 different vets for a horrible and painful skin problem that broke out all over her body.
The first vet: I spent more time ponying up the $175 for the visit than the Dr. spent actually looking at my dog. He performed a woods lamp exam for ringworm. Even without Google or a veterinary degree, I could tell it wasn't ringworm. Thanks for taking my money.
Second vet: "Here's some spray, now here's your bill. Bring her back in two weeks so I can charge you another visit." No tests, nothing.
Between the two, I felt like I got nowhere. No definitive answer on why this affected my dog and the medication given wasn't even for a diagnosed condition. Just some general topical spray. I could have bought it at Petsmart and saved myself the time and money.
Recently, on a visit to Idaho, I planned ahead to bring my dog to the Rupert Animal Clinic. I asked the same questions, had the same concerns and now have different results. Dr. Hines gave me options on what route to take, ran appropriate tests and communicated with me every step of the way (even calling me personally when test results came in). My primary concern was cancer. Our dog is like our child- we'll pay the money if we can keep her healthy and safe. In the future, I've resolved to bring my dog to Rupert Animal Clinic on our annual trip for all of her exams. I know she won't be treated as a little cash cow to exploit an owner's love for pets.